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Search our knowledge base for answers before opening a ticket.
After you submit
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A ticket raised for your username
Another person can open a ticket for your username. You receive an email, and the ticket appears under Raised for me.
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How to reply to a ticket
Reply on the ticket we already have. You can open it from My Tickets, or from the link in the email.
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What happens after you submit
The ticket is the record. Public replies are also emailed to the address saved on your account.
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